We want to make a reservation, will we be charged immediately?
Nothing is charged on your credit card when you book.
How to proceed for the payment?
Per default, the credit card provided is charged the day of arrival.
If you want to pay differently (bank transfert, cash, etc.), please inform our services per mail, or mention it on the “special requests” section when you make your reservation.
Is it possible to cancel the reservation free of charge?
Absolutely. Cancellation is completely free until 14 days before arrival.
We want to pay in cash directly on site, is it possible?
Yes. Just mention it in the “special request” section when you make your reservation. We will not charge your card and you can pay on the site.
Do we have to pay for cleaning fee?
No. With 123HOME.FR all is included on the price.
Did a deposit is needed?
Yes. The credit card provided for the booking is pre-authorized day of arrival to cover any damages incurred during the stay. This pre-authorization is automatically relaxed the day of departure, if no damage is deplored.
All our rentals have an 24h/24 access. All the access informations will be provided on the confirmation email sent after booking.
You will be able to check-in from 3PM (4PM if your booking is made out off our official website) and until the hour of your choice.
Did a parking spot is provided?
It’s depend of witch location you choice. Most of them are equipped of a secure one (provided for free), located on the basement. We invite you to check the description of the flat needed before to book.
How to reach our flat from the Disneyland train station?
That is depend of witch flat you book. For some of them you can just walk (15min).For other, you will need to take public transportation (if you don’t have car). You will find a bus or train station at the foot of all rentals.
At what time the check-out is?
The check-out is at 12h30PM if your booking is made on our official website. 11PM without.